Our solutions are designed for Mobile Network Operators (MNO)
These operators have thousands of responsibilities.
They are focused on driving customer loyalty, increasing revenue and reducing cost to serve. Our solutions help to relieve this pressure.
MNOs are constantly challenged with figuring out ways to save money. Our solutions are the perfect way. Research shows that customers would much rather use a self-service channel than call into a call center or visit a store location. By employing our apps, MNOs can save millions of dollars that they would have instead poured into call centers. Each call made to a call center costs about $4. By eliminating these calls, the savings pile up.
Not only do our solutions save money, but they also drive revenue. Our solutions are excellent ways to cross-sell and upsell services, devices and accessories. A self-service channel gives consumers the freedom to research products and plans at their convenience and at their fingertips. No longer is the store the only opportunity to drive revenue. Additionally, our intuitive apps also offer personalized shopping suggestions for users based on their device, their location or other factors.
Increase Customer Retention
The customer is the foundation of any business so customer retention is always a focal point. Our on-demand solutions make customer retention the easiest it has ever been. By fulfilling customer needs from anywhere, at any time, customers get the convenience they need whenever they want. Excellent service is the key to customer satisfaction and earning customer loyalty.
Develop Less, Deliver More
Time is money so time to market is crucial. In a few short weeks, we can have our solutions live. This efficiency allows MNOs to start reaping the rewards of a dynamic self-service channel in a minimal amount of time.