Mobile Customer Self-Service


Use Case Scenarios

Airlines
  • Check real-time arrival and departure times
  • Store e-ticket information
  • Access loyalty program account data
  • Check-in for flights while en route to airport
    • Mobile Customer Care for Airlines. Accessing real-time travel information.   Mobile Customer Care for Airlines. Accessing loyalty program account data.   Mobile Customer Care for Airlines. Mobile check-in and e-ticket storage.
    Banking & Financial Services
  • Verify account transactions
  • Check trading prices
  • Pay bills
  • Make stock trades
    • Mobile Customer Self-Service for Banks. Accessing personal account information and paying bills.   Mobile Customer Self-Service for Banks. Mobile login to personal accounts.   Mobile Customer Self-Service for Banks. Mobile access to personal bank accounts.
    Travel Providers
  • Check availability
  • Review itineraries
  • Check timetables
  • Purchase tickets
    • Mobile Customer Self-Service for Travel Providers. Review itineraries, check timetables, purchase tickets.